1. Collection of Personal Data

Skyward Agency collects certain personal data through its website to improve the user experience and provide its services. The data collected includes:

Name
Email
Phone number

This information is collected via the contact forms on our website.

2. Use of Data

The personal data collected is used solely for the following purposes:

Customer service: responding to requests submitted via our forms.

Marketing and newsletters: informing users of our offers and news, subject to their consent.

We do not share, sell, or rent this information to any third party.

3. Data Storage and Protection

The data is stored:

On our secure servers at Hostinger
Internally at Skyward Agency

The data retention period is a maximum of 3 years from the last interaction with the user.

4. User Rights

In accordance with applicable law, users have the following rights regarding their personal data:

Right of access: request a copy of their stored data.

Right to rectification: request the correction of inaccurate information.

Right to erasure: request the deletion of their data.

To exercise these rights, users can:

Unsubscribe from newsletters via the link in each email.

Send a request to contact@skyward-agency.com.

5. Cookies and Tracking

Our website uses cookies to improve the user experience and optimize our marketing campaigns. Specifically, we use:

Google Analytics: to analyze traffic and visitor behavior.

Facebook Pixel: to measure the effectiveness of our advertising and deliver targeted content.

Users can accept or decline these cookies during their first visit to our website via our cookie management banner.

6. Legal Basis for Data Processing

The processing of personal data is based on the user’s consent, which can be withdrawn at any time.

7. Contact

For any questions regarding this privacy policy, you can contact us at the following address:
📧 contact@skyward-agency.com